If you have an active Todoist subscription via the App Store but are not able to use any Pro features, try the following:
If you’ve purchased a Todoist subscription via the macOS App Store:
- Open the Todoist app and click your avatar in the top-right corner.
- Select Upgrade to Pro.
- At the bottom of the pop-up, click Refresh subscription.
Refresh subscription only works on the platform you’ve used to purchase the Todoist subscription. For example, iOS App Store purchases can only be activated or renewed in the iOS Todoist app.